Terms & Conditions

1. TheraBundle®

We are proud of the TheraBundle® and the results which can be achieved by therapists and practitioners when they have access to the resources they need to effectively and efficiently run their business.

The TheraBundle® provides access to digital products and courses created by third-party contributors. On completion of payment, you will receive access to the relevant sign-up system or access instructions which will allow you to enrol in or access the digital assets within the bundle.

Please be aware that:

• You will receive access instructions from us; however, digital products are provided by third-party contributors and not directly by us.
• You may be required to complete steps such as submitting a selection form, using access codes, or registering via contributor platforms.
• Due care and attention is taken in the selection of contributors. However, as courses are provided by third parties, we can provide no guarantees as to the quality, content or availability of a specific course or product.
• We are not liable or responsible for the content of any course or digital product created by third-party professionals.
• Should you have any questions about content or require support, you should contact the relevant provider directly.

Refund Rights – TheraBundle®

You are purchasing digital content with access provided promptly upon purchase. In completing your purchase, you are requesting immediate access and as a result you waive your right to cancel and obtain a refund should you change your mind, except where required by law.

2. TheraSummit®

TheraSummit® may be offered as a free online event and may include access to pre recorded digital content, live sessions, community spaces, resources and other materials as described on the relevant registration page.

Free registration may provide access for a limited period. The dates and duration of free access will be stated on the relevant registration or event page. Where live sessions are included, we reserve the right to make reasonable changes to dates, times, presenters or content where necessary. Where recordings are included as part of an offer, details of their availability will be provided with that offer.

Where you purchase an All Access Pass or other paid component, you are purchasing access to digital content, event access and/or services as described at the time of purchase.

Some TheraSummit® content and resources are created by third party presenters. Due care and attention is taken in the selection of presenters, however we cannot guarantee or accept responsibility for the views, content, services or resources provided independently by third party presenters.

Should you experience technical or access issues relating to TheraSummit®, you must contact us directly. Presenters are not responsible for access or purchase support.

Refund Rights – TheraSummit®

You are purchasing digital content and services at a promotional price. As some parts of the offer are available immediately after purchase, no refunds are available if you change your mind, except where required by law.

3. All Rights Reserved

Please be advised that we reserve all rights to our intellectual property within the TheraBundle® and TheraSummit®. You are not permitted to copy, distribute, adapt, edit or share any of our products with third parties. Each purchase of the TheraBundle® or TheraSummit® grants that purchaser with a licence strictly for their use only.

We appreciate that you may really love one of the trainings and wish to show it to a colleague of your work group, if so, please contact the contributor directly and ask for a group training price.

Except for the use of excerpt(s) in any review or article, with appropriate acknowledgment including brand tags on social media, the reproduction or utilisation of the TheraBundle® or TheraSummit® in whole or in part in any form is strictly prohibited without our prior written permission.

4. TheraRetreat

Thank you for choosing to join us for TheraRetreat®. We are committed to providing you with an enriching and transformative experience. These Terms relate to the delivery of TheraRetreat® (“the Retreat”), on the dates and at the venue specified at the time of booking.

We pride ourselves in providing a high level of customer service and ensuring that you are clear in respect of all of your rights relating to your participation at the Retreat. Please read these terms carefully because they set out important information relating to the delivery of our services at the Retreat. By booking the Retreat, you are agreeing to be bound by the terms in full without variation.

This Retreat Waiver and Release of Liability (“the Agreement”) is between Private Practice Paperwork Ltd (“the Company”), a limited company registered in England & Wales with company registration number 12168540, whose registered office is at 85 Great Portland Street, London, W1W 7LT and you, the retreat guest (“the Participant”). Any references to “we”, “us” or “our” are references to the Company and any references to “you” and “your” are references to the Participant.

4.1 The Retreat

The Retreat provides an opportunity to relax, recharge and reconnect within luxurious surroundings. The Retreat includes business strategy for wellness professionals looking to create a strategic vision for their business and a plan to implement that vision. The Retreat may include structured workshops and space for mindfulness, reflection and relaxation and the opportunity for you to reconnect with your priorities and get a plan in place for how you will focus on them.

The accommodation, food, refreshments, facilities, activities and other inclusions forming part of your booking will be as described on the relevant sales or booking page at the time of booking.

Any food preferences or allergies should be communicated to the Company as soon as possible and no later than 14 days prior to the first date of the Retreat.

No flights, travel or transfers are provided as part of the Retreat unless expressly stated otherwise at the time of booking. Should you need any support with transport then please let us know and we will do our best to assist you and, where appropriate, connect you in advance to other attendees who you may wish to arrange your travel with.

4.2 Payment Options

The Retreat is priced as advertised at the time of booking. Alternative booking options may be available with additional nights or other additions.

In order to secure your place on the Retreat you may pay the entire fee up front. Where a non refundable booking fee applies, the amount will be stated at the time of booking. This sum shall reserve your place at the Retreat and prevent others from booking that spot. The booking fee is non refundable in all circumstances, except where required by law.

We may offer payment plans. Payment plans are not a part payment for the service but an opportunity to spread the cost of the Retreat over a number of months. The full payment plan must be paid by the end of the agreed date of the plan.

All payments must be completed before the Retreat begins unless otherwise agreed by the Company. By enrolling in a payment plan, you are committing to the full cost of the Retreat.

4.3 Refund Policy

We understand that unforeseen circumstances may arise, and we strive to offer a fair and equitable refund policy, bearing in mind payment requirements of the venue.

The applicable cancellation and refund dates will be clearly stated on the relevant sales or booking page at the time of booking.

Where cancellation is made by the stated refund deadline, you will receive a refund of payments made, minus any non refundable booking or administrative fee stated at the time of booking.

Where cancellation is made after the stated refund deadline, no refund will be issued. If you have not completed all payments as per the payment plan, you will remain liable for the remaining balance. This is due to the financial commitments we make in advance with our venue and other suppliers.

Transfer of Registration: If you are unable to attend the Retreat, you may request to transfer your registration to another individual. Please notify us as soon as possible if you wish to transfer your spot. Any remaining balance must be settled before the transfer is completed. Any administration fee applicable to a transfer will be stated at the time of booking or when the transfer is requested.

4.4 Event Continuity or Health Emergencies

The Company reserves the right to alter or amend the planned content of the Retreat. The Company cannot guarantee that any specific person from the Company will be in attendance or deliver any specific training or session. No weight should be placed on testimonials or information about our prior events when considering the content of the Retreat. The Company reserves the right to deliver the most appropriate and relevant information and strategy sessions within the Retreat.

If one of the hosts or key facilitators becomes ill or is unable to attend, we will make every effort to continue the event as planned, potentially with a replacement facilitator.

We are committed to providing an excellent experience and will arrange for other qualified hosts or facilitators to replace scheduled workshops where appropriate. Our priority is to ensure the Retreat remains a valuable and enriching experience for all Participants.

The Company reserves the right to postpone or cancel the Retreat due to illness, extreme weather or any other reason, whether foreseeable or unforeseeable. In such circumstances the Company shall provide the Participant with as much notice, including a revised date if available, as possible. As a result the Participant should ensure that all travel arrangements can be flexible, insured and can be moved to an alternative date if required. The Company shall not be responsible for sums associated with travel costs except where required by law.

Where a Retreat is rescheduled, your place will automatically be transferred to the new revised date. In circumstances where the Participant is unable to attend the revised date, the options available will be communicated to the Participant and will be subject to applicable consumer law.

The maximum liability that the Company shall have under this Agreement is the total sum received by the Company from the Participant, except where liability cannot lawfully be limited or excluded.

4.5 Health & Safety

At all times Participant health and safety is of paramount importance to the Company. Participants must disclose all relevant health conditions which may affect their participation prior to attending the Retreat.

At all times Participants must comply with the rules and safety instructions provided to them by the Company and the retreat venue in order to protect the health and safety of all in attendance.

The Company is not responsible for the vaccination status of Participants or risks associated with the transmission or exposure of illness. The Company reserves the right to implement reasonable health and safety measures where necessary.

4.6 Warranties, Disclaimers and Liabilities

Participants will be guests at the venue. The Retreat may utilise some or all of the venue and at times there may be other venue guests utilising the venue facilities.

It will be the Participant’s responsibility to ensure proper use of the venue and to ensure that it remains in good condition. Should Participants break or damage any fixtures or fittings they should alert the Company without delay. The Company reserves the right to charge for any damages or breakages especially where caused by improper use.

The Participant must hold appropriate travel insurance, which includes cover in the country in which the Retreat is being held, to cover their own risks including baggage, medical expenses, flight and/or transfer cancellations where applicable, or travel disruption, howsoever caused. Any claims for non attendance at the Retreat should be directed to the Participant’s insurer where appropriate. Failure to hold proper or valid insurance is a decision taken at the Participant’s own risk and the Company can offer no compensation in such circumstances.

The Company makes no representations as to the content, timetable or delivery of the Retreat which is subject to change. The Company makes no representations as to the number of people attending the Retreat. The Company may not have exclusive use of the venue and there may be other third parties using the venue facilities. The Participant should place no reliance, or expectation, on any earlier retreats or events as to the experience or results to be obtained from attending this Retreat.

Nothing in these Terms will (a) limit or exclude any liability for death or personal injury resulting from negligence; (b) limit or exclude any liability for fraud or fraudulent misrepresentation; (c) limit any liabilities in any way that is not permitted under applicable law; or (d) exclude any liabilities that may not be excluded under applicable law.

4.7 Data Protection, Confidential Information and Intellectual Property

Any personal data collected by the Company in connection with the performance of this Agreement will be handled in accordance with the Company’s Privacy Policy.

During the course of the Retreat, Participants may have access to confidential information, in particular the personal and business affairs of others on the Retreat. In accepting these Terms, the Participant agrees not to use or disclose to any person, organisation or company, and shall use their best endeavours to prevent the publication of any confidential information relating to any other retreat Participant.

Participants accept that any unauthorised disclosure of personal or confidential information belonging to another may amount to immediate dismissal from the Retreat.

The Company requires that all Participants respect the rights of others in respect of their behaviour and privacy. The Company will not be responsible for the actions of any Participant, including for any disclosures made by any Participant based on information which has been shared during the Retreat. Each Participant should be aware that whilst all Participants have been requested to maintain the strictest confidentiality, private information should not be shared if wider disclosure could cause further implications.

All Participants are requested to be kind and courteous to other Participants, contractors or employees at all times. The Company reserves the right to remove any Participant from the Retreat immediately should they consider that there has been inappropriate behaviour. Private Practice Paperwork Ltd does not tolerate bullying, racism or sexism of any kind.

All intellectual property rights within training delivered throughout the Retreat by the Company are owned by Private Practice Paperwork Ltd and the reproduction, distribution, whether by gift or sale, of any information or materials provided is strictly prohibited. Participants are free to use materials for their own use only but are not permitted to copy, distribute, adapt, edit or share materials with third parties.

4.8 Communication

We are committed to keeping you informed. Should there be any changes to the schedule, venue, or other important details, we will notify you promptly. Please ensure that your contact information is up to date to receive these communications.